Courses Found:
205

 

Online Courses

On-Demand learning begins here

The education you need, when you need it. We make it easy to get started. Simply select from these online courses and learn anytime, anywhere you have an Internet connection. Online management tools track your progress, letting you start and stop when you like, so you can take a break and then return to your class without losing your place. Once you complete your class successfully, we can make sure you get the certification you’ve achieved, and the continuing education credits you have earned.
       
12 Keys To Good Management Take the next step in management by polishing specific techniques that will advance your work environment to the next level.

$12.95 Buy
A Guide to Being a Companion Homemaker: Roles and Responsibilities This program describes the roles and responsibilities of the companion homemaker and teaches important professional, communication and social skills for success on the job.
Topics include the importance of people skills, ethics, integrity and professional behavior, ageism: what it is and how to avoid it, appearance and hygiene, cultural sensitiv ...

$12.95 Buy
A Guide to Being a Companion Homemaker: Safety and Housekeeping This program teaches companion homemakers essential skills needed to provide safe care and good housekeeping services.  Topics include safety in the home, companion safety, infection control, housecleaning routines and order of work, cleaning products, cleaning specific rooms, laundry--sorting, using the washing machine and dryer, reading clot ...

$12.95 Buy
Acute Respiratory Illness Pandemic Training for Healthcare Workers For most healthy adults, seasonal viruses are not generally life-threatening. But as you've seen in the news, respiratory disease pandemics, such as those caused by coronaviruses or influenza, are something else. They often involve new strains of viruses to which people have developed no immunity. These kinds of viruses can spread quickly and widel ...

$22.33 Buy
Acute Respiratory Illness Pandemic Training for Healthcare Workers (Spanish) For most healthy adults, seasonal viruses are not generally life-threatening. But as you've seen in the news, respiratory disease pandemics, such as those caused by coronaviruses or influenza, are something else. They often involve new strains of viruses to which people have developed no immunity. These kinds of viruses can spread quickly and widel ...

$22.33 Buy
Acute Respiratory Illness Pandemic Training: Prevention and Response For most healthy adults, seasonal viruses are not generally life-threatening.
But as you've seen in the news, acute respiratory illness pandemics, such
as those caused by coronaviruses (including COVID-19) or influenza, can
spread quickly and widely, and pose a major global health threat.



$22.33 Buy
Acute Respiratory Illness Pandemics: Prevention and Response (Spanish) For most healthy adults, seasonal viruses are not generally life-threatening.
But as you've seen in the news, acute respiratory illness pandemics, such
as those caused by coronaviruses (including COVID-19) or influenza, can
spread quickly and widely, and pose a major global health threat.

$22.33 Buy
Advance Memory Care - Memory Enhanced Activities 3 Memory Enhanced Activities 3


$12.95 Buy
Advanced Memory Care - It's Saturday Night (tips for easier bathing) People with dementia have genuine, valid reasons for disliking the bathing process, and we will explore those fears and hesitations together. Then we’ll brainstorm in search of a new understanding, and uncover ways to approach the bathing process to make it a better experience. Answering the questions of when, where, and how the person has always t ...

$12.95 Buy
Advanced Memory Care - Memory Enhanced Activities 1 Memory Enhanced Activities 1

$12.95 Buy
Advanced Memory Care - Memory Enhanced Activities 2 Memory Enhanced Activities 2

$12.95 Buy
Alzheimer's and Memory care - Activities for Special People, Part 1 Making new friends, learning skills, and being involved in social activities are important parts of life for individuals with Alzheimer’s. Learn the benefits of involving your residents in activities that encourage them to be social and energetic as well as mentally and physically stimulated.

$12.95 Buy
Alzheimer's and memory care - Activities for Special People, Part 2 - Household Chores can be FUN Designing activities for individuals with dementia can be challenging. This course gives examples and ideas for activities that work and involve residents, staff, and the community.

$12.95 Buy
Alzheimer's and memory care - Assessments & Care Planning, Part 1 This course addresses the importance of regular assessments of individuals and how these assessments can help with care planning.

$12.95 Buy
Alzheimer's and memory care - Assessments & Care Planning, Part 2 - Documenting Care Care planning is the next step that flows from the complete assessment or appraisal.

$12.95 Buy
Alzheimer's and memory care - Daily Care Skills, Part 1 Daily care skills are basic activities like bathing and dressing that people with Alzheimer’s have difficulty doing for themselves.  This course describes the best ways to assist in these skills, while still giving the resident independence and choice.

$12.95 Buy
Alzheimer's and memory care - Daily Care Skills, Part 2 This course continues with daily care skills, focusing on how you can assist with toileting and grooming without infringing on resident dignity and individuality.

$12.95 Buy
Alzheimer's and memory care - Environment IS Important, Part 1 While the physical environment is important in any home, it is especially important the living space of a person with Alzheimer’s. Learn how to create an environment that gives the appropriate amount of stimulation and calm for individuals with dementia, including specific details like color and room design.

$12.95 Buy
Alzheimer's and memory care - Environment IS Important, Part 2 - Creating a Calming, Restful Environment Understand the way a person with Alzheimer’s perceives the world through their senses and how you can keep their living environment from being too overwhelming or stressful.

$12.95 Buy
Alzheimer's and memory care - Getting a Diagnosis, Part 1 - What Families Should Know This course gives an in-depth discussion of the process for diagnosing Alzheimer's disease and dementia with important warning signs of the disease and primary causes.

$12.95 Buy
Alzheimer's and memory care - Getting a Diagnosis, Part 2 - Diagnosis & the Caregivers Role This course outlines the final process of diagnosing Alzheimer’s and focuses on the caregiver’s role in the life of a person with the disease.

$12.95 Buy
Alzheimer's and memory care - Helping Families Cope, Part 1 Alzheimer’s affects the individual as well as their family.  This course discusses the best ways to help families cope and understand memory loss.

$12.95 Buy
Alzheimer's and memory care - Helping Families Cope, Part 2 - Family Skills: Working Together Empathy is essential when dealing with the family of someone who has Alzheimer’s.

$12.95 Buy
Alzheimer's and memory care - Managing Behavior Challenges, Part 1 - Challenging Behaviors: Prevention Learn basic principles for preventing challenging behavior through communication with the resident and understanding their view of reality.

$12.95 Buy
Alzheimer's and memory care - Managing Behavior Challenges, Part 2 - Challenging Behaviors: Priorities & Protocol While preventing challenging behavior should always be the primary goal, when challenging behavior does occur it is important to know what your priorities and protocol should be.

$12.95 Buy
Alzheimer's and memory care - Managing Behavior Challenges, Part 4: After an Event This course on managing behavior challenges discusses the importance of verbal interaction and non-verbal intervention.

$12.95 Buy
Alzheimer's and memory care - Managing Pain in People with Memory Loss Learn about pain in people suffering from Alzheimer's and how to discover what’s wrong even if the person can’t directly tell you.

$12.95 Buy
Alzheimer's and memory care - Memory Loss and Aging, Part 1 - Signs and Symptoms This course describes the signs and symptoms of Alzheimer’s disease and how it affects the individual, as well as friends and family.

$12.95 Buy
Alzheimer's and memory care - Memory Loss and Aging, Part 2 - In Their Shoes: A Person's Perspective This course looks at the role of the caregiver as a helper and guide through the traumatic experience of memory loss.

$12.95 Buy
Alzheimer's and memory care - Special Consideration for Food and Fluids, Part 2 - Improving Diet & Nutrition This course offers quick tips for how to deal with different eating issues and nutritional needs as well as how to assess changes in eating habits that could be indica ...

$12.95 Buy
Alzheimer's and memory care - Special Considerations for Food and Fluids, Part 1 This course describes possible causes for weight loss and outlines strategies for preventing weight loss and improving nutrition.

$12.95 Buy
Alzheimer's and memory care - Wandering: Staying Safe Imagine yourself traveling to a distant planet light years away. This course addresses the wandering behavior that effects those with memory loss.

$12.95 Buy
Alzheimer's and memory loss - Managing Behavior Challenges, Part 3 - Challenging Behaviors: Violence & Aggression The goal of this course is to train you to know how to handle violent and aggressive behavior.

$12.95 Buy
ASD01 Autism Spectrum Disorder - Introduction to Human Services and Autism Spectrum Disorder Understanding and appreciating the importance of one’s job is critical to a successful work experience. The Direct Support Professional is at the foundation of the service delivery system, carrying out the mission of the Agency or organization, supporting individuals, and serving as a role model in the community. Looking at the role of the Direct S ...

$22.33 Buy
ASD02 Autism Spectrum Disorder - Participant and Family Empowerment and Autism Spectrum Disorder Promoting the rights and responsibilities of individuals and empowering them to make personal choices is at the heart of the work of a Direct Support Professional. This module will include strategies and resources for supporting individuals in their relationships with others and creating opportunities to express themselves in a safe and appropriate ...

$22.33 Buy
ASD03 Autism Spectrum Disorder - Communication Communicating effectively is an essential element of the Direct Support Professional’s daily work. Specific strategies and tools will be reviewed in this module. You communicate regularly with people inside and outside the agency in order to successfully manage the needs of the individuals you support. In this module we will look at communication t ...

Credits:  1 $22.33 Buy
ASD04 Autism Spectrum Disorder - Assessment Assessments are critical in determining the services and supports an individual receives. Assessments also serve to identify changes and recognize newly acquired skills. The Direct Support Professional has an important role in monitoring the needs and wants of the individual and assuring that services provided support the individual’s goals.

$22.33 Buy
ASD05 Autism Spectrum Disorder - Community Supports and Service Networking Positive relationships, social connections and an affiliation with community groups positively impact the quality of our lives and the lives of the individuals we support. The Direct Support Professional plays an important role in assisting an individual to develop and maintain meaningful relationships in the community, overcome attitudinal barrier ...

Credits:  1 $22.33 Buy
ASD06 Autism Spectrum Disorder - Supporting Skills Development Supporting skills development is an important part of your job. Gaining confidence in your ability to teach individuals new skills that will help them realize their full potential and lead to a more independent life can be challenging and satisfying. There are strategies and tools that you can use to assist you in this important task.

Credits:  2 $22.33 Buy
ASD07 Autism Spectrum Disorder - Advocacy Your role as a Direct Support Professional is to help individuals identify issues of concern and help them know when they are being treated unfairly. Your role also includes helping them solve these issues. This is called advocacy. In this module, you will explore ways to work with the individual to gather information related to a situation. You wi ...

$22.33 Buy
ASD08 Autism Spectrum Disorder - Vocational, Educational, and Career Support When we are children, the adults in our life make choices for us. They choose what we wear, where we go, what we eat and what we learn. As we grow older, we make more of those choices on our own. Learning is life-long. As an adult, we may enroll in art and crafts classes, writing classes, language classes. We might join a gym, or go to the library. ...

$22.33 Buy
ASD09 Autism Spectrum Disorder - Crisis Intervention This module is designed to help give you the knowledge and skills to ensure safety and well-being for the individuals with whom you work, your colleagues, and yourself. Crises occur in the work that we do. But you can learn to identify potential crisis situations and be prepared to help manage the situation.

$22.33 Buy
ASD10 Autism Spectrum Disorder - Documentation Documentation is the act of writing and description of your work with supported individuals that helps communicate important information to others. It serves as a resource and record on the individual’s behalf and should fulfill all legal, financial and regulatory requirements. Documentation makes people and programs more efficient, decreases error ...

$22.33 Buy
ASD11 Autism Spectrum Disorder - Health and Safety This module on health and safety will introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and basic good health practices. Health is not just the absence of disease; it is being in the best possible health physically, mentally, emotionally and spi ...

Credits:  2 $22.33 Buy
Balancing Work and Home
Many people struggle to juggle a full-time job while also caring for young children, aging parents, and other responsibilities on a daily basis. It can feel like there are not enough hours in a day—that there are too many responsibilities at work and at home—and that you can't complete tasks in either place—many people feel this way. This onl ...

$22.33 Buy
Becoming a Caregiver This course covers the core values of caregiving, understanding the range of caregiver duties, the basics of client rights, and understanding other team members' roles.


$12.95 Buy
Body Systems and the Aging Process Understanding the aging process, how it affects the person and how the caregiver can help is the basis of this course. Systems discussed include cardiovascular, digestive, endocrine, muscular, nervous, skeletal, urinary and the senses.

$12.95 Buy
Caregiver Conduct: Regulations, Co-workers, and Families Learn how to stay in compliance with the requirements of your state and local regulations, while you learn a positive teamwork approach with families and co-workers.

$12.95 Buy
Caregiver First Aid: Burns and Poisons In this course you will learn the signs, symptoms, and treatments for clients who have suffered a burn or come in contact with a poison.

$12.95 Buy
Caregiver First Aid: Choking and Falls In this course you will learn what you should do when one of your clients is choking or falls.

$12.95 Buy
Caregiver First Aid: Heart Attack and Shock In this course you will learn the signs and symptoms of a heart attack and shock and what you should do if one of your clients experiences this.

$12.95 Buy
Caregiver First Aid: Other Sudden Emergencies In this course you will learn about other emergencies your clients might experience and how to handle them.

$12.95 Buy
Caregiver First Aid: Stroke and Wounds In this course you will learn the signs, symptoms and treatment for clients who are experiencing or suffering from a stroke or wound.

$12.95 Buy
Caregiver Wellness Providing care can be challenging and stressful at times. This program teaches caregivers practical solutions for reducing stress and cultivating wellness. Topics include: importance of maintaining wellness, acknowledging and defusing difficult emotions, goal setting and action plans for positive change, simple, effective exercises for relaxation a ...

$12.95 Buy
Caring for Someone with Early to Mid Stage Alzheimer's Disease This program defines Alzheimer’s disease and its effects and teaches communication techniques that can bring a higher quality of life to the person who has Alzheimer’s and to the care provider. Topics include repetitive questions, doing chores, aggressive behavior, answering difficult questions and the use of language and other forms of communicati ...

$12.95 Buy
Caring for Someone with Mid to Late Stage Alzheimers Disease This program focuses on the challenges and difficult topics that caregivers must address as the disease progresses. Topics include: changes that occur in mid to late stage, core principles in Alzheimer’s care, activities, tolerance levels, naps, repetitive calling out, sexuality and intimacy, pain management and incontinence and toileting.

$12.95 Buy
Client Focused Communications - Be Positive: Going the Extra Mile Being positive means finding reasons why things will work, instead of reasons why it won’t.

$12.95 Buy
Client Focused Communications - Be Reliable: Following Through Being courteous, polite and responsive isn’t the whole task. A key to great customer service is being reliable.

$12.95 Buy
Client Focused Communications - Be There: People Come First Being available for clients is the first step in good customer service.

$12.95 Buy
Client Focused Communications - Clientspeak: Patronizing Language Everything from the tone to what words you use affects the people in your care, and this course identifies what type of speech can offend, and what type can positively affect the relationship between caregiver and client.

$12.95 Buy
Client Focused Communications - Courtesy: Beyond Politeness More than just being polite or nice to people, courtesy involves a set of unwritten rules for interacting with clients and guests on the job.

$12.95 Buy
Client Focused Communications - Listening: Focus on the Client Listening sounds easy enough, but it takes special skills to learn to be an active listener.

$12.95 Buy
Client Focused Communications - Stress and Healing: Use Simple Words Caregivers are instrumental in soothing and calming clients. This course will identify ways you can use your words and body language to put clients at ease - while also discussing important boundaries to respect in your line of work.

$12.95 Buy
Common Chronic Diseases This course will help you understand common diseases affecting the elderly population, including Alzheimer's disease, COPD, cancer, CHF, diabetes, Parkinson's, stroke and more.

$12.95 Buy
Common Communicable Diseases This course will help you understand common communicable diseases affecting the elderly population, including AIDS, colds, influenza, hepatitis, MRSA, pneumonia, TB and more.

$12.95 Buy
Communicating Effectively in Emergencies Effective communication can minimize the impact of emergencies and help reduce the number of injuries and fatalities. A calm and decisive leader giving clear instructions during an emergency can help keep your people safe. When your employees act swiftly and properly in response to an emergency, they help protect property and minimize damage and de ...

$22.33 Buy
Communicating with Others This course will help you understand how to communicate with impaired clients, individuals with Alzheimer's or memory loss, agitated people and others in your work.

$12.95 Buy
Communication Skills Communication is a process of creating shared understanding. This program describes the importance of positive communication and teaches effective methods for creating clear, respectful communication. Topics include: verbal and non-verbal communication, positive body language, active listening, asking open-ended questions, clarification, pacing, ob ...

$12.95 Buy
Communication Skills For Employees Good communication between you and your coworkers and your boss ensures that you have access to information you need to do your job well. It promotes consistency: It keeps everyone on the same page when it comes to procedures and work rules. It also ensures better quality: When everyone is communicating, mistakes and errors are avoided and standard ...

$22.33 Buy
Cultural Differences Cultural competency in caregiving means understanding and embracing the differences in co-workers, clients, families and others.

$12.95 Buy
CW101 Child Welfare I - Introduction to Human Services and Professionalism In this module, we will explore a brief history of human services. This will be followed by an explanation of the role of the Direct Support Professional. Next, you will learn about child welfare and juvenile justice, respectful ways to work with children and their families, and the standards for professionalism.


Credits:  1 $22.33 Buy
CW102 Child Welfare I - Family Empowerment This module on family empowerment is the foundation for the other modules in this series. We’ll start by defining your role as a Direct Support Professional and then move into discussions that should help develop your approach to family empowerment. As you complete this module, you will begin to understand your job and the seriousness of your role ...

Credits:  1 $22.33 Buy
CW103 Child Welfare I - Communication The act of communicating takes two people: the sender of a message and the receiver of a message. People communicate through words, actions, facial expressions, pictures, and signs. It is important as a Direct Support Professional to know how to effectively communicate with the persons you support as well as with other people within our environment ...

Credits:  1 $22.33 Buy
CW104 Child Welfare I - Child and Family Assessment Assessment refers to the process of gathering information about the child’s situation to help determine how we can best work with the child and the family and ensure that the child’s needs are met. To begin, we will focus on the purpose of assessments in child welfare and juvenile justice settings, the types of assessments that are done, and the ba ...

Credits:  1 $22.33 Buy
CW105 Child Welfare I - Community Supports and Teamwork The purpose of this module is to demonstrate how community supports the child’s identity, growth, and development; how to locate and develop community resources; and how to work as a member of a professional team to best meet child and family needs.


$22.33 Buy
CW106 Child Welfare I - Supporting Positive Learning and Development There is a growing body of knowledge in the area of child development that gives us more hope than ever that children, even those who have experienced significant trauma, can be helped to achieve their developmental goals. This body of knowledge emphasizes the important role of consistent and nurturing care.


$22.33 Buy
CW107 Child Welfare I - Advocacy In this module you will explore ways to work with children and families to gather information related to their concerns; become aware of laws, services, and supports that are in place to assist them; and explore ways to help them stand up for themselves and present themselves in a positive way. 


$22.33 Buy
CW108 Child Welfare I - Vocational, Educational, and Career Support Children in the child welfare and juvenile justice systems may have significant challenges in the school setting. Abuse, neglect, and trauma all impact the child’s ability to concentrate and focus. In addition, if a child moves from one home or setting to another, the child may change schools -in fact, some children change schools several times. Gi ...

$22.33 Buy
CW109 Child Welfare I - Crisis Intervention A crisis is anything that is a struggle for us to deal with through the use of our “everyday” coping skills. This module will focus on the meaning of crisis and how we can help a person manage a crisis.

$22.33 Buy
CW110 Child Welfare I - Documentation All child welfare and juvenile justice agencies are required to provide certain types of communication or documentation.Communicating information from one person to another can be done in a variety of forms, whether it is spoken, signed, or written, communication is necessary in order to provide the best possible supports to the individuals partici ...

$22.33 Buy
CW111 Child Welfare I - Health and Safety This module on health and safety will introduce you to the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and basic good health practices. All of these are important in your work with children.

$22.33 Buy
CW201 Child Welfare II - Child Welfare Services and Professionalism This module is an introduction to child welfare and the juvenile justice system, and additional material on professionalism and professional boundaries. The module concludes with a detailed discussion of cultural responsiveness and diversity. 


$22.33 Buy
CW202 Child Welfare II - Engaging and Empowering Clients and Families This module focuses on family engagement and empowering clients and their families to make choices and decisions. You will begin to understand your job and the seriousness of your role in helping clients to empower themselves to participate fully and meaningfully in services and their communities through your teaching, support, and assistance.  ...

$22.33 Buy
CW203 Child Welfare II - Advanced Communication Strategies This module focuses on effective communication skills, motivational interviewing from a strength-based approach, communication with different populations, and how confidentiality affects all communication. The act of communicating takes at least two people: the sender of a message and the receiver of a message. People communicate through words, act ...

$22.33 Buy
CW204 Child Welfare II - Family Assessment and Family Centered Practice This module focuses on assessments that form the foundation of effective practice with children and families. Family-centered assessment focuses on the whole family, values family participation and experience, and respects the family's culture and ethnicity. Family-centered assessment helps families identify their strengths, needs, and available re ...

$22.33 Buy
CW205 Child Welfare II - Community Supports and Service Networking The purpose of this module is to help familiarize you with the community supports and resources that are available to your clients and families, and to understand more about the successes and challenges clients involved with the child welfare and juvenile justice systems face in the community.

$22.33 Buy
CW206 Child Welfare II - Supporting Positive Learning and Development This module focuses on how skills training and education can benefit your clients and how you can support client’s daily routines and relationships. As a teacher, you will engage with clients as they learn the skills necessary to pursue their potential and gain independence in their lives.

$22.33 Buy
CW207 Child Welfare II - Advocacy This module focuses on advocacy and how to gather information to assist in advocacy. You will also become aware of the issues that affect all of us, including individuals and families involved with the child welfare and/or juvenile justice systems. We will also review some advocacy strategies available to you and to clients. For both you and the cl ...

$22.33 Buy
CW208 Child Wefare II - Vocational Training, Educational and Career Support Services This module addresses work, school and career as important parts of all of our lives. Individuals with whom we work in child welfare and juvenile justice settings may need support in order to become effective members of the workforce. In this module we will present some of the challenges individuals may face, followed by descriptions of different a ...

$22.33 Buy
CW209 Child Welfare II - Crisis Intervention for Children and Families In this module we will provide an overview of crisis, crisis intervention and emergency services when working with children and families involved in the child welfare and juvenile justice systems. It is followed by a presentation of some of the resources available to these clients and you when assessing and responding to crises.


$22.33 Buy
CW210 Child Welfare II - Documentation The purpose of this module is to give you an understanding of the importance of documentation. Documentation is the writing of and about our work that helps communicate important information to others. It serves as a resource and record on our client’s behalf and should fulfill all legal, financial and regulatory requirements. Documentation can be ...

$22.33 Buy
CW211 Child Welfare II - Health and Safety for Children and Adolescents This module on health and safety will introduce you to child health and safety issues, adolescent health and safety issues, Standard Precautions and worker safety. Health is not just the absence of disease; it is being in the best possible condition-physically, mentally, emotionally and spiritually. 

$22.33 Buy
DD01 Developmental Disability - Introduction to Human Services and Professionalism The purpose of this module is to provide an introduction to intellectual and developmental disability, and additional material on professionalism and professional boundaries. The module concludes with a detailed discussion of cultural responsiveness and diversity. 


$22.33 Buy
DD02 Developmental Disability - Participant Empowerment The purpose of this module is in teaching you the importance of promoting the rights and responsibilities of individuals and empowering them to make personal choices. This module will include strategies and resources for supporting individuals in their relationships with others and creating opportunities to express themselves in a safe and appropri ...

$22.33 Buy
DD03 Developmental Disability - Communication The purpose of this module is to learn about communication skills that promote communication as well as the importance of good communication in professionalism.


$22.33 Buy
DD04 Developmental Disability - Assessment The purpose of this course is to provide the learner with information describing the role of assessments in helping an individual determine needs and wants and defining the role of the learner in the assessment process.


$22.33 Buy
DD05 Developmental Disability - Community Supports and Service Networking The purpose of the module is to describe the importance of positive relationships, social connections and an affiliation with community groups positively on the quality of our lives and the lives of the individuals we support.  The learner’s role is to assist the individual in developing and maintaining these meaningful relationships in the co ...

$22.33 Buy
DD06 Developmental Disability - Supporting Skills Development The purpose of this module is to demonstrate the importance of skill development and demonstrate your role in teaching individuals new skills that will help them realize their full potential and lead to a more independent life that can be challenging and satisfying. The module describes strategies and tools that you can use to assist you in this im ...

$22.33 Buy
DD07 Developmental Disability - Advocacy The purpose of this module is to become aware of laws, services and supports that are in place to assist individuals and ways to help the individual stand up for themselves and present themselves in a positive way.  


$22.33 Buy
DD08 Developmental Disability - Vocational, Educational, and Career Support The purpose of this module is to learn how to apply teaching techniques to community participation, career and vocational growth and other educational tasks that will enhance a person’s community participation, risk-taking and increased choice making.


$22.33 Buy
DD09 Developmental Disability - Crisis Intervention The purpose of this module to introduce you to the skills and knowledge needed to ensure safety and well-being for the individuals you support, your colleagues and yourself.  Potential crisis situations are identified.  This training does not endorse any specific physical interventions.


$22.33 Buy
DD10 Developmental Disability - Documentation The purpose of this module is to define the process of and reasons for recording information in a defined format about supported individuals that helps communicate important information to others.   The module also covers confidentiality, HIPAA, CFR-42 and stigma in documentation.


$22.33 Buy
DD11 Developmental Disability - Health and Safety This purpose of this module on health and safety is to introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and safety issues and practices.


$22.33 Buy
Developing Cultural Competence Culturally competent health care includes a variety of cultural beliefs and customs rather than imposing one standard of behavior or belief upon everyone. Topics include personal space, eye contact, touch, gestures, verbal communication style, time orientation and beliefs about medicine, illness and health. Interviews with experts in the field prov ...

$12.95 Buy
Developmental Disabilities Learn how to provide care to a client with developmental disabilities.

$12.95 Buy
Disaster Planning - What Employees Need to Know
Why "Disaster Planning—What Employees Need to Know" Matters:
  • Workplace disasters can strike at any time and with very little warning.
  • Emergency response planning can save lives, reduce the number of injuries, and prevent loss of property
  • You need to know what to do during a workplace emergency as well as how ...

$22.33 Buy
EC01 Extended Care - Introduction to Direct Care and Professionalism Understanding and appreciating the importance of one’s job is critical to a successful work experience. The Direct Support Professional is at the foundation of the service delivery system, carrying out the mission of the Agency or organization, supporting individuals, and their families. The purpose of this module is to provide an introduction to t ...

$22.33 Buy
EC02 Extended Care -Participant Empowerment The purpose of this module is to teach you the importance of promoting the rights and responsibilities of individuals and to empower them to make personal choices. This module will include strategies and resources for supporting individuals in their relationships with others and while creating opportunities to express themselves in a safe and appro ...

$22.33 Buy
EC03 Extended Care - Communication The purpose of this module is to learn about communication skills as well as the importance of good communication in professionalism.

$22.33 Buy
EC04 Extended Care - Assessment Assessments are critical in determining the services and supports an individual receives. Assessments also serve to identify changes and recognize newly acquired skills. The Direct Support Professional has an important role in monitoring the needs and wants of the individual and assuring that services provided support the individual’s goals. The pu ...

$22.33 Buy
EC05 Extended Care - Supporting Skills Development Supporting skills development is an important part of your job. Gaining confidence in your ability to provide ongoing support and training for individuals who have been admitted to an acute rehab setting, skilled nursing facility, assisted living facility or day care program in order to teach adaptive skills that will enable them to realize their f ...

$22.33 Buy
EC06 Extended Care - Advocacy Your role as a Direct Support Professional is to help individuals identify issues of concern and help them know when they are being treated unfairly. Your role also includes helping them solve these issues.  This is called advocacy.
In this module you will explore ways to work with the individual to gather information related to a situation ...

$22.33 Buy
EC07 Extended Care - Crisis Intervention The purpose of this module to introduce you to the skills and knowledge needed to ensure safety and well-being for the individuals you support, your colleagues and yourself.  Potential crisis situations are identified.  This training does not endorse any specific physical interventions.

$22.33 Buy
EC08 Extended Care - Documentation The purpose of this module is to define the process of and reasons for recording information in a defined format about supported individuals that helps communicate important information to others.   The module also covers confidentiality, HIPAA, CFR-42 and stigma in documentation.

$22.33 Buy
EC09 Extended Care - Health and Safety This purpose of this module on health and safety is to introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and safety issues and practices.

$22.33 Buy
Elder Abuse and Neglect This program teaches about the complexities of elder abuse in the home and presents signs and symptoms for each form of abuse. After viewing this program, caregivers will understand how to identify, prevent or report the various forms of elder abuse, including physical, sexual, emotional/psychological, and financial abuse, as well as neglect and ab ...

$12.95 Buy
Elimination and Toileting This course will help the caregiver understand the entire digestive process and know what to watch for in clients to ensure good bowel and bladder function, as well as good toileting and incontinence care.

$12.95 Buy
End of Life Care Death and dying is a part of the caregiver's job, especially when caring for the elderly. This course helps the caregiver understand advance directives, tasks for the dying person, stages of grief and how to say goodbye.

$12.95 Buy
Environmental Hazards and Safety In this course you will learn how to help create a safe, comforting environment, and how to keep it free from hazards. Creating and maintaining a safe environment is important for both you and your clients.

$12.95 Buy
Essential Bedrest Skills Caring for someone on bedrest requires physical and emotional strength as well as important technical skills. This program teaches essential skills needed when caring for someone on bedrest. Topics include principles of body mechanics, how to move and position someone in bed, how to make an occupied bed, how to recognize and prevent pressure ulcers ...

$12.95 Buy
Ethical and Legal Behavior This program teaches care providers about the importance of ethics and integrity in home care and also provides instruction on liability issues.

$12.95 Buy
Ethics and Personal Rights Ethics is the art of knowing the right thing to do, even in confusing circumstances. This course will help you better manage those gray areas when it's hard to know the right thing to do.

$12.95 Buy
Fall Prevention Falls are a serious concern for older adults. Each year more than 30% of people over 65 fall. This program teaches how to reduce the risk of falls inside and around the home while encouraging independence. Topics include physical and emotional effects of a fall, the goal of fall prevention, falls and the older adult, fall prevention for care provid ...

$12.95 Buy
Fire Safety Fire safety and prevention are an important part of caring for older adults in the home setting. People 65 and older are twice as likely to die in a fire than the general population. This program teaches how to reduce the chance of a fire starting in the home, and how to exit successfully if there is a fire. Topics include: smoke alarms, how to ext ...

$12.95 Buy
Food Preparation Techniques This course teaches food preparation and cooking techniques to assist in creating healthy, well-presented meals.


$12.95 Buy
Genuine Leadership Learn how to assume your role as a leader. This course will guide you through the basics of authority, showing you how to effectively manage employees.

$12.95 Buy
Handling Difficult Situations and Behaviors This course provides a foundation for handling a variety of difficult behaviors, including aggressive, disruptive, and repetitive behavior, wandering, Sundowner's and resistance to care.

$12.95 Buy
Help! Who Made Me the Boss? The transition to a management role can be challenging. This lesson will ease you into this new position while also improving your leadership skills.

$12.95 Buy
HIPAA in Home Care Respecting clients' rights to confidentiality is an important part of providing good home care. Privacy rights are legally enforced through a federal law titled HIPAA. This DVD describes HIPAA guidelines and teaches home care providers about the importance of maintaining confidentiality in a variety of settings. Topics include: respecting client's ...

$12.95 Buy
Home Care Medications - A Vital Part of Your Client's Wellbeing Many elderly people have at least one medical condition, this course will explain how medications can help to control and/or prevent health problems to improve a person’s wellbeing as well as extending and enhancing the ability to live independently longer.  The elderly take more medications than any other age group and are more likely to expe ...

$12.95 Buy
Home Care Medications - Documentation of Medication Handling This course covers what caregivers will need to be familiar with when documenting medications as well as instruction on what needs to be reported. It includes specific instructions on what is required for each document or report. Also, this course covers medication safety when dispensing, and how to prevent and correct medication errors.

$12.95 Buy
Home Care Medications - Managing and Assisting with Medications This course prepares the caregiver to manage medications and make sure that no errors occur by using a medication management checklist. This course also covers the 5 rights of medications and the methods for various routes of medications.

$12.95 Buy
Home Care Medications - Safely Monitoring Medication Managing medications is an important and vital responsibility.  It is important to make sure that no errors occur when managing medication as such errors can result in serious complications or even the death of a client.

$12.95 Buy
Home Care Medications - Understanding the Prescription Many seniors encounter problems with their medications because they do not follow directions consistently.  If you are a caregiver for an elderly client, you can be a great help by ensuring that the client takes his medications routinely and as ordered.  To do this successfully, you need to be able to understand the prescription on the co ...

$12.95 Buy
Home Safety A home can be just as dangerous as a workplace, and an injury can have you laid up for days or weeks. Or you could even be permanently disabled and not be able to perform your current job. That's why it's important to think about home safety. After all, safety is a 24/7 concern for all of us.



$22.33 Buy
How to Assist With Medications This program teaches unlicensed home care personnel how to assist with medications and remain within their scope of practice. Topics include: how aging changes responses to medications, types of adverse reactions and side effects, procedures for assisting with medications, role of the nurse and family caregiver, the 5 Rs, types of medications, medi ...

$12.95 Buy
How to Communicate Effectively with Someone Who Has Hearing Loss About 30% of people over 65 have hearing loss, which can affect self-image, relationships and communication. This program teaches about the importance of communication, the causes and symptoms of hearing loss, a typical audiologist evaluation and effective communication techniques in and outside the home.    

$12.95 Buy
How to Communicate With Someone Who Has Aphasia Aphasia is a language disorder that impairs a person's ability to speak or to understand what others are saying. Effective communication is an important key to improving the quality of life for patients with aphasia. This program defines aphasia and its effects on family members and the person with aphasia. Communication techniques developed by spe ...

$12.95 Buy
How to Help Someone Who Uses a Wheelchair: Including Walkers, Crutches and Canes This program provides instruction on important safety concerns and sensitivity issues, proper use of equipment, importance of good body mechanics, types and use of walkers, crutches and canes, gait belt use and prevention of pressure ulcers. Viewers learn by watching professional experts demonstrate a variety of transfers and other procedures.  ...

$12.95 Buy
How to Manage Medications Safe medication use plays an important part in providing good home care. Older adults are at greater risk for medication problems and errors because of the number of drugs they take daily. In this program family caregivers learn safe practices for managing a variety of medications. Adverse reactions, side effects, drugs and the elderly, use of over ...

$12.95 Buy
How to Measure Vital Signs Vital signs, which include temperature, pulse, respiration, blood pressure and pain, provide valuable information about an individual's health. This program teaches the skills and techniques necessary to take and record vital signs accurately. Topics include the use of a flow sheet, methods for taking body temperature, types of thermometers, method ...

$12.95 Buy
How to Use a Mechanical Lift Provides step-by-step demonstration for moving a person from bed to wheelchair and from wheelchair to bed using a mechanical lift. Topics include parts of a mechanical lift, addressing patients’ fears, sling placement, two-person transfer, one-person transfer and safety measures at each stage of the procedure.

$12.95 Buy
Human Needs and Development Learn about basic needs and how the aging individual's needs change. Gain an understanding of the issues of death and sexuality in aging, too.

$12.95 Buy
Infection Control Good infection control starts with proper handwashing, but continues through many steps the caregiver can take. Understanding this topic will help you keep your clients - and yourself and others - as healthy as possible.

$12.95 Buy
Infection Control and Bloodborne Pathogens This program meets current OSHA & CDC guidelines for infection control and bloodborne pathogens. Topics include how germs are spread, proper hand hygiene, personal protective barriers, waste disposal, storage of medical supplies, maintaining healthy home care conditions and signs and symptoms of infection. Includes a special bonus feature on nu ...

$12.95 Buy
Instrumental Activities of Daily Living Many caregivers assist clients with daily living tasks like cooking, cleaning, shopping, transportation, medication and even pet care. Learn how to do these tasks efficiently and appropriately with this course.

$12.95 Buy
Introduction to Home Care This program teaches home care providers about the home care field and describes important skills for success on the job.



$12.95 Buy
Keeping Yourself and Your Family Healthy This presentation will cover how important it is that families be concerned about health. Preventive care, nutrition, exercise, and other factors play important roles. And especially for children, good health is essential—for them, now is the time when growth happens, some diseases may begin, and health habits are set for life.

Why " ...

$22.33 Buy
Leading With Laughter Managing a workplace should include humor, and this course identifies how to do this while also focusing on the benefits laughter can add to your business.

$12.95 Buy
Learning to Communicate This course focuses specifically on the difficulties of communicating with someone who has Alzheimer’s disease.

$12.95 Buy
LFS01 Frontline Leadership - Introduction to Leadership and Frontline Supervision This module provides an overview of the supervisor’s role, specifically how the supervisor enhances staff relations using effective communication skills, encouraging growth and self-development, facilitating teamwork, employing conflict resolution skills, and providing adequate supports to staff. It will provide you with an opportunity to identify ...

$22.33 Buy
LFS02 Frontline Leadership - Communication The act of communicating involves at least two people, the sender of a message and the receiver of a message. People communicate through words, behaviors, gestures, facial expressions, pictures, and signs. Communication is an essential tool in supervision. It is important for the frontline supervisor to know how to effectively communicate with thei ...

$22.33 Buy
LFS03 Frontline Leadership - Empowering Others Empowering others is a crucial aspect of the role of frontline supervisor. As frontline supervisor, you can empower others by motivating, setting an example, and developing and maintaining effective teams. This module will look at these tools and how they can help you supervise productive and satisfied staff. 

$22.33 Buy
LFS04 Frontline Leadership - Personnel Management The frontline supervisor is responsible for understanding the importance and value of managing staff effectively. Developing performance goals, assessing the skills of staff to succeed, and building good management practices into your interactions with staff are important in your ongoing effort to manage personnel. This module will also discuss how ...

$22.33 Buy
LFS05 Frontline Leadership - Documentation and Rule Compliance Documentation is an important aspect of the supervisory responsibility. Knowing what to document, how to document it clearly and without bias, and overseeing others’ documentation is critical to the success of the services delivered.

$22.33 Buy
LFS06 Frontline Leadership - Program Planning and Monitoring The purpose of program planning and monitoring is to support functions and activities within your agency and ensure that programs are mission driven, outcome focused, effective, and efficient.Current programs and new initiatives should be the result of planning activities which provide a clear statement of program goals and objectives, expected pro ...

$22.33 Buy
LFS07 Frontline Leadership - Fiscal Responsibility The frontline supervisor has a fiscal responsibility to the individual receiving services, to the staff and vendors delivering services through the program or activities, and to the Agency. To be fiscally responsible, you need to have knowledge about the budget process, the elements of a budget, how decisions are made and who is responsible. Unders ...

$22.33 Buy
LFS08 Frontline Leadership - Training and Staff Development Activities Promoting and managing the training and professional development activities of staff is an important responsibility of the frontline supervisor. The frontline supervisor is responsible for understanding and meeting the orientation needs for new employees and understanding and meeting the on-going staff development needs for current employees.

$22.33 Buy
LFS09 Frontline Leadership - Advocacy Advocacy is an important skill for frontline supervisors. The frontline supervisor has the responsibility and opportunity to advocate for staff, for services that support individuals and for themselves. Recognizing one’s own advocacy skills and experience, teaching others how to be effective advocates and managing change that effective advocacy can ...

$22.33 Buy
LFS10 Frontline Leadership - Crisis Intervention and Conflict Resolution As the frontline supervisor you need to understand your role and responsibilities in responding to and supporting your staff through a crisis situation. It is also important to understand and value the debriefing process and to supervise others during times of conflict. Crisis as discussed in this module will focus on interactions between staff mem ...

$22.33 Buy
LFS11 Frontline Leadership - Personal Well-Being The job of supervising has become more challenging and more complex over time. As a frontline supervisor you are faced with a more diverse workforce requiring a wider range of supervisory skills; an Agency that needs to be responsive to a wider range of needs from the individuals served; and responsibilities that are affected by outside influences ...

$22.33 Buy
Managing Your Work and Avoiding Caregiver Stress Organizing work can be one of the most stressful tasks a new caregiver faces. This course teaches you how to manage your work and how to handle the stressful aspects of your job as you grow in your career.

$12.95 Buy
Measuring Vital Signs This course will help the caregiver understand the vital signs that measure well-being: pulse, blood pressure, temperature, respiration, and pain. Learn what is normal, and what to do when a vital sign is outside the normal range.

$12.95 Buy
Medical Emergencies and Emergency Preparedness This program teaches caregivers effective ways to relate to medical emergencies and disasters.


$12.95 Buy
Mental Illness Learn how to provide care to a client with mental illness.

$12.95 Buy
MH01 Mental Health - Introduction to Human Services and Professionalism The purpose of this module is to provide an introduction to human services and mental health, and additional material on professionalism and professional boundaries. The module concludes with a discussion of cultural responsiveness and diversity. 


$22.33 Buy
MH02 Mental Health - Participant Empowerment The purpose of this module is in teaching you the importance of promoting the rights and responsibilities of individuals and empowering them to make personal choices. This module will include strategies and resources for supporting individuals in their relationships with others and creating opportunities to express themselves in a safe and appropri ...

$22.33 Buy
MH03 Mental Health - Communication The purpose of this module is to learn about communication skills that promote communication as well as the importance of good communication in professionalism.


$22.33 Buy
MH04 Mental Health - Assessment Assessments provide us with information that will help us determine the supports and services necessary to help individuals in their rehabilitation and recovery. This module introduces you to the different types of assessments that are done, and how they relate to the process of recovery.  


$22.33 Buy
MH05 Mental Health - Community Supports and Service Networking The purpose of this module is to help to familiarize you with the community supports and resources that are available to clients, and to understand more of the successes and challenges clients face in the community


$22.33 Buy
MH06 Mental Health - Supporting Rehabilitation and Recovery Skills Development The purpose of this module is to demonstrate the importance of skill development and demonstrate your role in teaching individuals new skills that will help them realize their full potential and lead to a more independent life that can be challenging and satisfying. The module describes strategies and tools that you can use to assist you in this im ...

$22.33 Buy
MH07 Mental Health - Advocacy The purpose of this module is to help you explore ways to work with the individual to gather information related to a situation that may require advocacy. You will also become aware of human rights, legal and other issues that affect all of us, including people using mental health programs. We will also review some advocacy strategies available to ...

$22.33 Buy
MH08 Mental Health - Vocational, Educational, and Career Support The purpose of this module is to learn how to apply teaching techniques to community participation, career and vocational growth and other educational tasks that will enhance a person’s community participation, risk-taking and increased choice making.


$22.33 Buy
MH09 Mental Health - Crisis Intervention and Emergency Services The purpose of this module to introduce you to the skills and knowledge needed to ensure safety and well-being for the individuals you support, your colleagues and yourself.  Potential crisis situations are identified.  This training does not endorse any specific physical interventions.


$22.33 Buy
MH10 Mental Health - Documentation The purpose of this module is to define the process of and reasons for recording information in a defined format about supported individuals that helps communicate important information to others.   The module also covers confidentiality, HIPAA, CFR-42 and stigma in documentation.


$22.33 Buy
MH11 Mental Health - Health and Safety This purpose of this module on health and safety is to introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and safety issues and practices.


$22.33 Buy
Nutrition and Hydration Proper nutrition and adequate hydration are some of the most important aspects to maintaining the health of your clients. Learn how to manage these elements and how to prepare or supervise healthy meals with this course.

$12.95 Buy
Nutrition and Meal Preparation for Older Adults This program provides important training in nutrition, meal planning and preparation. Topics include recommended diet for older adults, common serving sizes, medically-prescribed diets, warning signs and prevention of malnutrition, importance of drinking enough water, value of high-fiber diet, meal planning and food shopping, reading labels and uni ...

$12.95 Buy
Observation, Reporting and Documentation This program teaches home care personnel about observation, reporting and documentation, three important areas of client care. Topics include: importance of accurate observation, reporting and documentation, developing good observation skills, types of observations, what you must report, definition of documentation, difference between objective and ...

$12.95 Buy
Observation, Reporting and Recording As a caregiver your skills of observation, reporting and recording are vital to helping the rest of the care team provide the best care possible to your clients. Sharpen those skills with this class.

$12.95 Buy
Perfecting Companion Care Did you know that, as humans, we are “hard-wired” to crave other human companionship?  That means that the need to be around other people is part of the way our brain is structured.  With very few exceptions, we all need close relationships with at least a few people.  This course will discuss the duties and roles of a companion care ...

$12.95 Buy
Personal Care This program teaches home care professionals and primary caregivers the principles behind personal care and how to perform procedures safely and respectfully. Topics include correct body mechanics, infection control, correct hand washing, oral hygiene, shaving, how to give a bed bath, dressing and more.

$12.95 Buy
Promoting and Maintaining Good Mobility Helping clients with mobility includes learning skills to safely assist with transferring, walking, range of motion and more. The goal is to keep your clients moving, while keeping them - and you - safe.

$12.95 Buy
Promoting Your Client's Independence Keeping clients as independent as possible is a cornerstone of good care. Learn how to maintain your clients' independence, while also providing care when needed. This course covers topics of skin care and positioning for more dependent clients, too.

$12.95 Buy
Proper Body Mechanics and Back Safety This program teaches home care personnel and family caregivers the principles of body mechanics and the importance of moving correctly in order to avoid injury. Topics include: understanding proper posture, understanding the principles of body mechanics, using proper posture and proper body mechanics when lifting, correct body mechanics during whee ...

$12.95 Buy
Providing Personal Care Learn to capably assist a client with personal care tasks like bathing, dressing and grooming, as well as oral care, foot care and even how to give a client a gentle massage.


$12.95 Buy
Providing Skin Care Skin is the body's first defense against infection. Learn to protect your clients' skin against breakdowns and infections with this course.

$12.95 Buy
SU01 Substance Use and Addictive Disorders - Introduction to Addictions Services and Professionalism This purpose of this module on health and safety is to introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and safety issues and practices.


$22.33 Buy
SU02 Substance Use and Addictive Disorders - Participant Empowerment The purpose of this module is to provide an introduction to human services and mental health, and additional material on professionalism and professional boundaries. The module concludes with a discussion of cultural responsiveness and diversity. 


$22.33 Buy
SU03 Substance Use and Addictive Disorders - Communication The purpose of this module is to learn about communication skills that promote communication as well as the importance of good communication in professionalism.


$22.33 Buy
SU04 Substance Use and Addictive Disorders - Assessment Assessments provide us with information that will help us determine the supports and services necessary to help individuals in their rehabilitation and recovery. The purpose of this module is to introduce you to the different types of assessments that are done, and how they relate to the process of recovery.  


$22.33 Buy
SU05 Substance Use and Addictive Disorders - Community Supports and Service Networking The purpose of this module is to help to familiarize you with the community supports and resources that are available to clients, and to understand more of the successes and challenges clients face in the community


$22.33 Buy
SU06 Substance Use and Addictive Disorders - Supporting Skills Development The purpose of this module is to demonstrate the importance of skill development and demonstrate your role in teaching individuals new skills that will help them realize their full potential and lead to a more independent life that can be challenging and satisfying. The module describes strategies and tools that you can use to assist you in this im ...

$22.33 Buy
SU07 Substance Use and Addictive Disorders -Advocacy The purpose of this module is to help you explore ways to work with the individuals you support to gather information related to a situation that may require advocacy. You will also become aware of human rights, legal and other issues that affect all of us, including people using substance use disorder and addictive disorders programs. We will also ...

$22.33 Buy
SU08 Substance Use and Addictive Disorders - Vocational, Educational, and Career Support The purpose of this module is to learn how to apply teaching techniques to community participation, career and vocational growth and other educational tasks that will enhance a person’s community participation, risk-taking and increased choice making.


$22.33 Buy
SU09 Substance Use and Addictive Disorders - Crisis Intervention and Emergency Services The purpose of this module to introduce you to the skills and knowledge needed to ensure safety and well-being for the individuals you support, your colleagues and yourself.  Potential crisis situations are identified.  This training does not endorse any specific physical interventions.


$22.33 Buy
SU10 Substance Use and Addictive Disorders - Documentation The purpose of this module is to define the process of and reasons for recording information in a defined format about supported individuals that helps communicate important information to others.   The module also covers confidentiality, HIPAA, CFR-42 and stigma in documentation.


$22.33 Buy
SU11 Substance Use and Addictive Disorders - Health and Safety This purpose of this module on health and safety is to introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and safety issues and practices.


$22.33 Buy
Telecommuting and Other Alternative Work Arrangements for Employees As the workforce becomes more diversified and employers struggle to cope with the demands of a rapidly changing marketplace, these arrangements are becoming more popular and more common.

Why "Telecommuting and Other Alternative Work Arrangements for Employees" Matters:
  • Properly set up, alternative work arrangements ...

$22.33 Buy
Telecommuting and Other Alternative Work Arrangements for Supervisors As the workforce becomes more diversified and employers struggle to cope with the demands of a rapidly changing marketplace, these arrangements are becoming more popular and more common.

Key Points:
  • Not all jobs or all employees are suitable for alternative work arrangements.
  • Successful supervision of an a ...

$22.33 Buy
Understanding Client Rights No matter what the care setting, your clients have rights - rights to privacy, dignity, independence and respect, among other things. Learn how to apply these rights in your daily work with all clients.

$12.95 Buy
Understanding Elder Abuse Abuse is more than just physical. It can also be emotional, financial and sexual. Learn how to recognize and report all types of abuse and neglect, as well as how to protect yourself so that you never abuse a client in your care.

$12.95 Buy
Understanding Sexual Harassment and Misconduct All caregivers need to understand what sexual harassment is and what to do to avoid it or manage it if you are the victim. Sexual misconduct is covered in this course as well.

$12.95 Buy
Working With Children and Families Learn how to provide care to children and their families.

$12.95 Buy
You're on the Marketing Team

Marketing is the important process of showing and telling about the services we provide. All staff are part of that process! This course teaches staff the importance of each employee's role in marketing the community.



$12.95 Buy
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